If a Representative moves to cancelled status, their downline is rolled-up permanently.
Once an account is cancelled, a Representative is terminated. If they wish to become a Representative again please place a phone call to Support. Depending on length of termination, they can reinstate their account or re-enroll as a new Representative. For those terminated less than 6 months, there are options to process $25 reinstatement fee or purchase the current season kit. A reinstated Representative would receive free personalized website during the reinstatement month.
To request reinstatement, contact Support at 706.754.0485.