What is your 90 Day warranty?

Initials, Inc. warrants to consumer purchasers and users of the product that it will be free of manufacturing defects for a period of ninety days from the date of shipment. This warranty does not include damage to the product resulting from accident or misuse. Personalized and customized items may not be replaced except for manufacturer defects. If the product should become defective within ninety days from the date of shipment, we will elect to replace the item, with no cost to the customer. Changes to the personalization on the replacement product are not allowed. There are no other warranties expressed or implied, including but not limited to, the implied warranties for a particular purpose. Initials, Inc. will not be liable for any special, indirect, incidental or consequential damages. Some State exceptions may apply.

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