What is our policy on Returns?

Initials, Inc. has a Three Day Cancellation Policy for our customers regardless of reason for a full refund of the purchase price. Outside of the Three Day Cancellation Policy, our products have a 90 Day Limited Warranty for Replacements. Changes to the personalization on the replacement product are not allowed.

All replacements must be authorized prior to returning the product back to Initials, Inc.

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